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Pace Documentation

Your comprehensive guide to intelligent workflow pacing in HubSpot. From installation to advanced timing strategies

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Get Started with Pace

From installation to advanced timing strategies, we've got you covered with detailed guides and examples to help you master intelligent workflow pacing.

Quick Start

Quick Start Guide

Get up and running with Pace in minutes. Follow our simple installation guide and start controlling workflow timing immediately.

Get Started
Timing Control

Timing Configuration

Detailed guides for batch processing, delay settings, and timing strategies to prevent overwhelm and rate limits.

Configure Timing
Support

Expert Support

Need help? Our support team is here to assist you with setup, timing optimization, and troubleshooting.

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See It In Action

See Pace in Your HubSpot Workflow

Here's exactly how Pace appears in your HubSpot workflows and how to configure intelligent timing.

⚠️ HubSpot 7-Day Pending Limit

HubSpot automatically processes pending actions after 7 days. Plan your batch sizes and delays accordingly to complete within this timeframe.

File Edit Settings View Help

1. Throttle and Queue Workflow Processing

Intelligently throttle and batch process workflow actions to prevent rate limiting. Max delays: 300 seconds, 60 minutes, or 12 hours.

✓ Process 25 records per batch

✓ Wait 30 units between batches

✓ Using minutes as time unit

1. Throttle and Queue Workflow Processing

Process 25 records every 30 minutes to prevent overwhelm and maintain natural timing.

What This Example Shows

Configuration Fields:

  • • 25 - Batch size (records per batch)
  • • 30 - Delay amount between batches
  • • Minutes - Time unit for delays

Result:

  • • Process 25 records every 30 minutes
  • • Natural, controlled pacing
  • • Prevents rate limits and overwhelm
Installation & Setup

Getting started with Pace is incredibly simple - just one click to install and start controlling your workflow timing!

Prerequisites

1. Prerequisites

  • • Active HubSpot account
  • • Admin access to HubSpot
  • • HubSpot plan with Workflows
Installation

2. Installation

Click Install. You'll be redirected directly to HubSpot's secure OAuth authorization page to connect the app.

Confirmation

3. Confirmation

Once authorized, you'll receive a success message. Then you're ready to start pacing your workflows!

Detailed Installation Steps

Step 1: Get Your Free Plan

  • Start with our Forever Free plan - no credit card required
  • Confirm you have Admin access to your HubSpot portal
  • Check that your HubSpot plan includes Workflows

Step 2: Installation Process

  1. Click the "Install Pace" button on our homepage
  2. You'll be redirected directly to HubSpot's OAuth authorization page
  3. Review and accept the permissions request in HubSpot
  4. Wait for the success confirmation message

Step 3: Start Using Pace

After successful installation, you can immediately:

  • See "Throttle and Queue Workflow Processing" action available in your HubSpot workflows
  • Begin controlling timing across all workflow object types
  • Process up to 200 paces per day with your Free Forever plan
  • Contact our support team if you need assistance
How to Configure Pace in Workflows

Setting up Pace is simple - just add it to any HubSpot workflow and specify your batch size and timing preferences to control processing speed.

⚠️ Critical: HubSpot 7-Day Pending Limit

HubSpot automatically processes all pending actions after 7 days maximum. This is a built-in HubSpot feature that cannot be changed.

Example Problem: If you set 5,000 records to process 35 every 6 hours, it would take 30+ days to complete. HubSpot will auto-process ALL remaining records on day 7, potentially overwhelming your systems.

Solution: Always calculate completion time before setting delays. Use our timing calculator below.

Timing Calculator

Completion Time: 20 hours - ✓ Safe (completes within 7 days)
1

Add Pace Action

In your HubSpot workflow, click "+" to add an action, then select "Throttle and Queue Workflow Processing" from Pace.

2

Set Batch Size

Enter how many records to process at once (1-100). For example, "25" will process 25 records per batch.

3

Configure Timing

Set delay amount and time unit. Options: Seconds (max 300), Minutes (max 60), or Hours (max 12).

4

Verify Completion

Calculate total completion time to ensure it's under 7 days. Save your configuration when ready.

Common Timing Strategies

✓ Rapid Processing

Safe

50 records every 10 seconds

Completes 1,000 records in ~3.3 minutes

✓ Moderate Pacing

Safe

25 records every 30 minutes

Completes 1,000 records in ~20 hours

✓ Slow & Steady

Safe

100 records every 6 hours

Completes 1,000 records in ~2.5 days

⚠️ Too Slow (Dangerous)

Risky

35 records every 6 hours

Would take 30+ days - HubSpot will auto-process on day 7!

📋 Best Practices

  • • Always calculate completion time first
  • • Test with small batches initially
  • • Consider your system's capacity
  • • Monitor the first few batches
  • • Keep completion under 5 days for safety buffer
Rate Limits & Processing

Understanding Pace's processing limits and optimization strategies

Free Forever

Free Forever Plan

• 200 paces/day
• Up to 6,000/month
• All features included
• Email support

Professional

Professional Plan

• 5,000 paces/day
• Up to 150,000/month
• All features included
• Priority support

Enterprise

Enterprise Plan

• 15,000+ paces/day
• Custom limits available
• All features included
• Dedicated support

Workflow Examples

Real-world examples of Pace implementations across different scenarios

Email Sequences

Natural Email Pacing

Prevent overwhelming recipients with natural email timing.

Workflow: Welcome Email Series Trigger: Contact enrolls Step 1: Pace Action Batch Size: 25 Delay: 15 Unit: Minutes Step 2: Send Welcome Email Step 3: Wait 1 day Step 4: Send Follow-up

Result:

25 welcome emails sent every 15 minutes instead of 500 at once

API Protection

Webhook & API Protection

Prevent overwhelming external systems with controlled API calls.

Workflow: Salesforce Sync Trigger: Deal changes Step 1: Pace Action Batch Size: 10 Delay: 30 Unit: Seconds Step 2: Custom Code - API Call Step 3: Update Properties

Result:

10 API calls every 30 seconds instead of 100+ at once

Lead Distribution

Gradual Lead Assignment

Distribute leads to sales reps without overwhelming them.

Workflow: Lead Assignment Trigger: New lead qualifies Step 1: Pace Action Batch Size: 5 Delay: 1 Unit: Hours Step 2: Assign to Rep Step 3: Send Notification

Result:

5 leads assigned per hour instead of 50 instantly

Ready to start intelligent pacing?

Install Pace today and start controlling your workflow timing to prevent overwhelm and improve engagement. Our team is here to help you optimize your timing strategies.

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