Legal terms and conditions for using Solution Spot services and our PrevVal & Pace applications. Updated December 26, 2024
Welcome to Solution Spot LLC ("Company", "we", "our", "us") and our PrevVal & Pace applications ("PrevVal", "Pace", "Apps", "Service"). These Terms of Service ("Terms") govern your use of our website, services, and applications, including any updates, new features, and associated documentation.
By accessing or using our Service, you agree to be bound by these Terms. If you disagree with any part of the Terms, you do not have permission to access the Service.
PrevVal and Pace are provided on an "AS-IS" and "AS-AVAILABLE" basis without warranties of any kind, either express or implied. This includes but is not limited to:
WE DO NOT GUARANTEE that PrevVal or Pace will work perfectly in every environment, meet your specific requirements, or operate without bugs or errors.
We regularly update and improve our applications. You acknowledge and agree that:
YOU ACCEPT THE RISK that updates may temporarily affect your workflows and that you may need to reconfigure or test the apps after updates.
PrevVal and Pace may contain features designated as "beta," "preview," "experimental," or similar terms:
Use beta features at your own risk. We recommend testing thoroughly before using in production environments.
Solution Spot LLC provides multiple services, each subject to these Terms:
Subject to these Terms, we grant you a limited, non-exclusive, non-transferable license to:
Our HubSpot consulting, implementation, and development services are provided on a project or retainer basis:
Professional services may have additional terms outlined in:
These Terms apply to all services unless specifically superseded by a signed written agreement.
Your use of our Services is subject to:
Our professional services are provided "as-is" and are subject to the following terms:
We are not liable for:
All professional services are provided "as-is" without guarantees of specific business results. We provide expert implementation and best practices, but ultimate success depends on many factors outside our control.
Billed based on actual time spent. Invoiced monthly or upon project milestones as agreed.
Payment schedule defined in SOW. Typically includes deposit and milestone payments.
Monthly recurring fee for ongoing support and maintenance. Billed in advance.
Access to PrevVal & Pace requires an active subscription (free or paid). The following terms apply:
Billed in advance
Unless required by law
30 days notice
End of billing period
Solution Spot LLC is NOT liable for any damages, data loss, business interruption, or other issues resulting from:
We provide documentation and support, but CANNOT guarantee the apps will work perfectly in every HubSpot configuration or use case. You must verify functionality for your specific needs.
As a user of our Service, you agree to:
We strive to maintain high availability but do not guarantee uninterrupted access. The Service may be temporarily unavailable for maintenance, updates, or factors beyond our control.
PrevVal processes HubSpot property values but only stores metadata and counts. We do not guarantee real-time processing or immediate updates of previous values.
The Service, including all associated intellectual property rights, belongs to Solution Spot LLC. This includes:
PrevVal & Pace functionality
Training materials
Trademarks & logos
Content & design
We may terminate or suspend your access to the Service:
TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL SOLUTION SPOT LLC BE LIABLE FOR ANY INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES ARISING OUT OF OR IN CONNECTION WITH THE SERVICE.
This includes, without limitation, damages for loss of profits, goodwill, use, data, or other intangible losses resulting from the use of or inability to use the Service.
We are specifically not liable for any damages resulting from improper setup, misconfiguration, or incorrect use of the PrevVal or Pace apps or any other services provided.
You agree to indemnify, defend, and hold harmless Solution Spot LLC, its officers, directors, employees, contractors, and agents from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable legal fees) arising from or related to:
We reserve the right to modify these Terms at any time. We will notify you of any material changes by:
Your continued use of the Service after changes constitutes acceptance of the updated Terms.
If you have any questions about these Terms, please contact us:
We believe in transparent business relationships. If you have any questions about these terms or need clarification, our team is here to help.