Terms of Service.
These terms govern your use of Solution Spot LLC, PrevVal, and Pace. Please read them carefully before using our services.
Welcome to Solution Spot LLC ("Company", "we", "our", "us") and our PrevVal & Pace applications ("Apps", "Service"). These Terms of Service ("Terms") govern your use of our website, services, and applications.
Agreement to Terms
By accessing or using our Service, you agree to be bound by these Terms. If you disagree with any part of the Terms, you do not have permission to access the Service.AS-IS SOFTWARE PROVISION
PrevVal and Pace are provided on an "AS-IS" and "AS-AVAILABLE" basis without warranties of any kind, either express or implied. This includes but is not limited to:
- Warranties of merchantability or fitness for a particular purpose
- Warranties of non-infringement
- Warranties that the Service will be error-free, secure, or uninterrupted
- Warranties that defects will be corrected
- Warranties of accuracy, reliability, or completeness of any data provided
WE DO NOT GUARANTEE that PrevVal or Pace will work perfectly in every environment, meet your specific requirements, or operate without bugs or errors.
UPDATES AND BREAKING CHANGES
We regularly update and improve our applications. You acknowledge and agree that:
- Updates may temporarily cause service interruptions or downtime
- Updates may introduce bugs or compatibility issues
- Updates may change or remove existing functionality
- Updates may require reconfiguration of your workflows
- We will attempt to provide notice of significant updates but are not obligated to do so
- Some updates may occur without prior notice, especially for critical security fixes
YOU ACCEPT THE RISK that updates may temporarily affect your workflows and that you may need to reconfigure or test the apps after updates.
BETA SOFTWARE NOTICE
PrevVal and Pace may contain features designated as "beta," "preview," or "experimental":
- Beta features are provided for evaluation and testing purposes only
- Beta features may not function as intended or documented
- Beta features may contain errors, bugs, or cause data issues
- Beta features may be modified, removed, or never released without notice
- We make no commitments about beta feature performance or availability
Use beta features at your own risk. We recommend testing thoroughly before using in production environments.
We grant you a limited, non-exclusive, non-transferable license to access and use the Service in accordance with these Terms. This license is conditioned on your ongoing compliance with these Terms.
Permitted Use
You may use PrevVal and Pace for your own internal business operations within HubSpot. You may not resell, sublicense, or distribute the apps without written permission.
When engaging Solution Spot for consulting or implementation services, you agree to:
Professional Services Disclaimer
We are not liable for business outcomes, issues from inaccurate information provided by you, problems caused by modifications after delivery, compatibility issues with third-party tools, or data loss from your failure to maintain backups.
All professional services are provided "as-is" without guarantees of specific business results.
Payment Requirements
- Invoices are due within 15 days of receipt unless otherwise agreed
- Late payments may incur interest charges and suspension of services
- Deposits are typically required before project commencement
- Refunds for professional services are handled case-by-case
- All fees are exclusive of applicable taxes
Access to PrevVal & Pace requires an active subscription (free or paid). The following terms apply:
YOU ARE SOLELY RESPONSIBLE FOR:
- Proper installation and configuration of PrevVal and Pace in your HubSpot environment
- Testing the apps thoroughly in your specific use case before production use
- Verifying accuracy of tracked property values and pace timing
- Backing up critical data before implementing or updating the apps
- Any decisions made based on data or functionality provided by our apps
- Compliance with HubSpot's terms of service and API usage limits
WE ARE NOT LIABLE FOR:
Improper installation, incorrect property tracking due to misconfiguration, decisions made based on improperly configured implementations, conflicts with other HubSpot apps, or failure to test before production use.
We provide documentation and support, but CANNOT guarantee the apps will work perfectly in every HubSpot configuration.
Your Obligations
As a user of our Service, you agree to:
Availability & Limitations
The Service, including all associated intellectual property rights, belongs to Solution Spot LLC. This includes all software, code, designs, trademarks, and content associated with PrevVal and Pace.
Service Termination
We may terminate or suspend your account and access to the Service at our discretion, with reasonable notice where possible, including for violations of these Terms.
IMPORTANT LIMITATION
TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL SOLUTION SPOT LLC BE LIABLE FOR ANY INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES ARISING OUT OF OR IN CONNECTION WITH THE SERVICE.
This includes damages for loss of profits, goodwill, use, data, or other intangible losses resulting from the use of or inability to use the Service. We are specifically not liable for any damages resulting from improper setup, misconfiguration, or incorrect use of the PrevVal or Pace apps.
You agree to indemnify, defend, and hold harmless Solution Spot LLC, its officers, directors, employees, contractors, and agents from and against any claims, damages, losses, liabilities, costs, and expenses arising from or related to:
- Your use or misuse of PrevVal, Pace, or any other Service we provide
- Your violation of these Terms of Service
- Your violation of any applicable laws or regulations
- Any decisions, actions, or business operations based on data from our Service
- Any misconfiguration or improper setup of our apps in your environment
- Any data loss, corruption, or business interruption related to our Service
We reserve the right to modify these Terms at any time. We will notify you of material changes by:
If you have any questions about these Terms, please contact us:
support@solution-spot.com
Questions about our terms of service?
We believe in transparent business relationships. If you need clarification on anything, our team is here to help.