Terms of Service

Last Updated: December 26, 2024

Introduction

Welcome to Solution Spot LLC ("Company", "we", "our", "us") and our PrevVal application ("PrevVal", "App", "Service"). These Terms of Service ("Terms") govern your use of our website, services, and PrevVal application, including any updates, new features, and associated documentation.

Agreement to Terms

By accessing or using our Service, you agree to be bound by these Terms. If you disagree with any part of the Terms, you do not have permission to access the Service.

License & Service Terms

PrevVal Application

Subject to these Terms, we grant you a limited, non-exclusive, non-transferable license to:

  • Install and use PrevVal with your HubSpot instance
  • Access and use the features included in your subscription plan
  • Allow your authorized users to access and use the Service

Usage Limitations

Your use of PrevVal is subject to the following limitations:

  • Daily request limits as specified in your subscription plan
  • API rate limits and usage restrictions
  • HubSpot platform terms and conditions

Subscription & Payment

Access to PrevVal requires an active subscription. The following terms apply:

  • Subscription fees are billed in advance on a monthly basis
  • All fees are non-refundable unless required by law
  • We reserve the right to modify pricing with 30 days notice
  • Subscription cancellations take effect at the end of the current billing period

User Responsibilities

As a user of our Service, you agree to:

  • Maintain accurate account information
  • Use the Service in compliance with all applicable laws
  • Protect your account credentials
  • Report any unauthorized access immediately
  • Ensure proper configuration of HubSpot integration

Service Limitations & Availability

Service Availability

We strive to maintain high availability but do not guarantee uninterrupted access. The Service may be temporarily unavailable for maintenance, updates, or factors beyond our control.

Data Processing

PrevVal processes HubSpot property values but only stores metadata and counts. We do not guarantee real-time processing or immediate updates of previous values.

Intellectual Property Rights

The Service, including all associated intellectual property rights, belongs to Solution Spot LLC. This includes:

  • PrevVal application code and functionality
  • Documentation and training materials
  • Branding and trademarks
  • Website content and design

Proper Use & Setup Disclaimer

PrevVal Setup & Configuration

You are responsible for the proper configuration and setup of PrevVal within your HubSpot environment. We are not liable for any damages, data issues, or other problems resulting from improper setup, incorrect configuration, or misuse of the PrevVal tool.

This includes, but is not limited to, incorrect property tracking, improper integration with HubSpot objects, misuse of previous value data, or any decision-making based on improperly configured PrevVal implementations.

Termination

We may terminate or suspend your access to the Service:

  • For breach of these Terms
  • For violation of usage limits
  • For non-payment of fees
  • At our discretion with reasonable notice

Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL SOLUTION SPOT LLC BE LIABLE FOR ANY INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES ARISING OUT OF OR IN CONNECTION WITH THE SERVICE.

This includes, without limitation, damages for loss of profits, goodwill, use, data, or other intangible losses resulting from the use of or inability to use the Service.

We are specifically not liable for any damages resulting from improper setup, misconfiguration, or incorrect use of the PrevVal tool or any other services provided.

Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of any material changes by:

  • Posting the updated Terms on our website
  • Updating the "Last Updated" date
  • Sending an email notification for significant changes

Your continued use of the Service after changes constitutes acceptance of the updated Terms.

Contact Us

If you have any questions about these Terms, please contact us at:

Solution Spot LLC

support@solution-spot.com